RTCA, Inc. is seeking a leader with aviation expertise to serve as Director, Stakeholder Engagement and Membership Services. 

This leadership position is responsible for strengthening relationships across the aviation industry and proactively driving membership growth and engagement. The ideal candidate brings demonstrated experience growing membership and increasing membership value, coupled with a strong commitment to our mission and the safety of the global aviation industry. 

Key Responsibilities 

Membership Growth and Engagement 

• Develop and execute strategies to grow, engage and retain RTCA’s membership base 

• Create and execute a stakeholder engagement plan that supports membership growth targets 

• Analyze industry feedback and organizational data to inform strategic recommendations 

• Identify industry opportunities to communicate RTCA membership value and secure new members 

• Represent RTCA at aviation industry events, and stakeholder meetings 

• Build and maintain strong relationships with aviation partners, regulators, and other stakeholders to support the mission and increase member value 

• Monitor aviation matters and adjust products and member offerings to ensure alignment with member needs and unwavering focus on aviation safety 

• Track, analyze, and communicate membership growth and engagement outcomes 

• Create and execute RTCA’s sponsorship plan 

• Utilize an Association Management System (AMS) to create best in class member experiences with product offerings, and support data analytic functions 

• Work in partnership with the marketing and communications team to effectively communicate RTCA events and milestones 

• Oversee the membership renewal processes and support member inquiries 

• Develop KPIs that measure product quality, alignment with member needs, and impact on aviation safety 

Product Delivery 

• Lead and manage a small team of professionals with responsibility for product delivery, including training and publications 

• Lead the development, delivery, and continuous improvement of RTCA’s products, including training, publications, and events 

• Oversee the Learning Management System (LMS) and ensure a best-in-class customer experience 

• Identify opportunities to enhance member experience and existing products; develop new offerings aligned with member needs and industry trends 

• Collaborate with internal teams to ensure products, training, and events align with member needs 

Qualifications 

• 4-year degree in Business Management, Marketing Communications, or related field 

• Minimum 7 years’ experience in the aviation/aerospace industry is strongly preferred 

• Minimum 5 years’ experience leading effective, productive teams in a customer focused environment 

• Excellent verbal and written communication skills 

• Demonstrated success in stakeholder engagement, relationship development, and/or membership growth initiatives 

• Experience in a membership environment with a passion for service is essential 

• Experience using data analytics to inform growth strategy and elevate members’ experiences 

• Strong organizational skills with the ability to prioritize activities and adapt to changing member and organizational needs 

• Detail-oriented and able to work effectively within a small, collaborative team 

• Experience implementing an AMS system is a plus 

Work Environment 

• Location: Washington, D.C. 

• Work Schedule: Hybrid, generally averaging 3 days a week on-site in our Washington, DC office (Relocation Assistance is not available.) 

• This position may require domestic and international travel estimated up to 15% 

About RTCA Inc.

Who We Are RTCA Inc. is an independent not-for-profit member organization, based in Washington, DC, that has been at the forefront of aviation standards development since 1935. We work in close collaboration with commercial and government organizations, and stakeholders around the globe to develop consensus-based performance standards and guidance materials that enhance aviation safety, security, and efficiency worldwide. What We Do RTCA Inc. provides a unique forum where experts across aviation collaborate to address complex challenges and establish standards that directly inform regulatory frameworks and operational practices worldwide. Our work supports emerging technologies, strengthens system interoperability, and ensures the continued safety and efficiency of airspace operations. Why Join Us Joining RTCA Inc. means contributing to work that has a direct and lasting impact on global aviation. Our team operates in a highly collaborative, intellectually rigorous environment, where expertise is valued, perspectives matter, and outcomes shape the future of the industry. This is an opportunity to be part of meaningful, high-impact work alongside respected leaders across aviation.

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