The Center for Social Concern (CSC) fosters a life-long commitment to active citizenship through education, action, and reflection. Working toward this mission, the CSC strives to support students on the Homewood campus of Johns Hopkins University through engagement opportunities with the Baltimore community. We are seeking a Communications Coordinator who will be a vital team member that implements the office's overall marketing strategy, creates and executes social media strategy across platforms, and contributes to all overall content creation as needed.
This role will report to an Associate Director in the CSC. While the bulk of the responsibilities focus on the CSC, this position will also have a reporting line into the Student Affairs communications team and will contribute to divisional projects and initiatives. Supporting diverse programs and projects, this position will require creative thinking and strong attention to detail.
Specific Duties & Responsibilities:
Communications & Marketing:
Work closely with CSC staff members to implement marketing initiatives to specific target audiences to increase participation in the Center's programs
Develop, manage, and execute a social media strategy for the Center, including analyzing results and engagement for a variety of constituents, including students, community partners, staff, and faculty
Create and manage website content, coordinating with the Student Affairs communications team and CSC staff
Manage Center's e-marketing systems, Constant Contact, Hopkins Groups, and Campus Groups, for distributing monthly electronic newsletters, updates, and other communications
Work with CSC staff to identify students and community partners to be featured in spotlight stories on social media and other marketing platforms that help tell the CSC story
Ensure content on the CSC's website, social media, and related digital platforms is consistent with established university-wide and Student Affairs standards and guidelines
Ensure consistent messaging and branding across all CSC communications
Create and distribute semester reports as needed to university stakeholders providing updates on the Center, including assessment-related data
Provide presentations and information sessions to students, parents, staff, faculty, and partners
Participate as an active member of cross functional teams (programming, student training, projects, and partnerships) to meet the overarching goals of the CSC
Assist in creation and marketing efforts for university-wide initiatives such as Hopkins Votes and Hopkins Engage
Participate in university committees that support the work of the Center
Supervise student staff who support marketing, communications, and branding efforts
Serve as an advisor to student organizations, supporting their executive boards in navigating their community service and civic engagement
Provide support for divisional projects and initiatives at the direction of the Student Affairs communications team
Minimum Qualifications (Mandatory):
Two years of college coursework and some related experience required
Bachelor's Degree in Marketing, Communications, or related field preferred
Demonstrated skills in creating marketing and communications for diverse audiences, preferably in a student services or nonprofit setting
Special Knowledge, Skills & Abilities:
Have a knack for storytelling
Experience managing social media accounts and planning content strategically using data analytics to increase reach and impact
A creative and forward thinking-approach to internal and external communications
Working knowledge of layout/web design (Wordpress), HTML/CSS, videography; graphic design experience a plus, Canva, and Adobe Creative Suite preferred
A collaborative and team-based approach to solutions
Excellent oral, written, and verbal communication skills
Organized, detail-oriented, and must work well in a fast-paced environment and be able to manage multiple high-priority assignments
Self-motivated with excellent problem-solving and time-management skills
A cover letter is required
Portfolio samples may be requested
This position's duties will require routine evening and/or weekend work
Classified Title: Communications Coordinator Role/Level/Range: ATO 37.5/03/OE Starting Salary Range: $17.42 - $23.95/hr (commensurate with experience) Employee group: Full Time Schedule: M-F, 8:30am - 5:00pm Exempt Status: Non-Exempt Location: Homewood Campus, on-site, not remote. Department name: Center for Social Concern Personnel area: University Student Services
The successful candidate(s) for this position will be subject to a pre-employment background check.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.