Stewardship and Donor Engagement Manager, Ministry
Volunteers of America
Location: Alexandria, Virginia
Type: Full Time
Preferred Education: 4 Year Degree
4 Year Degree
VOLUNTEERS OF AMERICA NATIONAL HEADQUARTERS
Come join an award-winning team at Volunteers of America! The Stewardship and Donor Engagement Manager will work within the National Office Ministry department and closely with the National Office Development department to provide opportunities for new and existing donors to engage in the mission of VOA. Responsibilities include leading and managing stewardship initiatives and donor strategies to generate support for the VOA ministry. This position will focus heavily on donor cultivation and helping to move individuals successfully through the donor journey. Further, the position will manage and maintain donor data in order to generate clear reports. This position interfaces frequently with the National Office Development team to identify new opportunities and create collaborative strategies to enhance ministry giving.
Essential Functions, Duties & Responsibilities
1. Develop and implement a donor-centric strategy to build the ministry’s donor base of individual donors and increase annual gift revenue from those donors.
2. Working with the national office development department, to provide oversight, follow-through, and stewardship to the ministry donors.
3. ?Working within the ministry department alongside the national office development department, to generate funds to support key service activities, programs, and initiatives. Then provide stewardship and ongoing contact with those donors to engage them as ongoing contributors to the ministry.
4. Working with the Marketing and Visual Media Department, to create high quality donor communications and collateral materials and reports to keep donors engaged in events, programs, or projects they have helped fund.
5. Working with the Chief Ministry Officer and National Office development department, to set fundraising goals for entry level giving, mid-level giving, and major gifts, and create a cultivation, solicitation, and stewardship strategy to steadily increase individual giving at all levels.
6. Schedule, organize, and attend meetings with donors, volunteers, community groups, and others who want to learn more about the organization or get involved in our work.
7. Make personal calls to donors in order to cultivate the donor relationship and engagement in the ministry.
8. Manage ministry donor records and data for the purpose of projecting and reporting.
9. Collaborate with the national office development team to share and reconcile donor data.
10. Work with the national office communications and marketing department to develop materials helpful for engaging new donors and cultivating current donors.
11. Other responsibilities as assigned.
Knowledge, Skills and Abilities
• Bachelor’s degree or equivalent experience in non-profit programming or ministry related discipline.
• Displays enthusiasm for ministry, spiritual wellness and helping individual become their best selves
• Fundraising certification a plus
• Two to Three years of experience in fundraising with at least one year of proven success in identifying, cultivating, soliciting, and stewarding individual donors, including face to face relationship building and solicitation.
• Experience in using a donor data base to manage donor relationships, record and build out donor interests, and identifying prospects for increased giving potential.
• Experience with human services nonprofits a plus
• Excellent organizational and attention to detail skills, and exceptional follow-up capability
• Possesses special technical knowledge within ministry programming is a plus
• Has strong leadership capabilities
• Possesses good public speaking skills
• Is able to motivate others to reach a common goal
• Is highly driven to reach the goals established by a particular program
• Enjoys connecting and making a large contribution to a team
• Proficiency in Windows, Word, PowerPoint, Outlook, Excel and learn other software as needed
• Excellent organizational, analytical, and time management skills and ability to handle multiple tasks simultaneously and effectively manage shifting priorities
• Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner. Ability to work with board, donor, executives and other critical stakeholders.
• Must have a bias for action, strong work ethic, flexibility, professionalism, customer orientation, and the flexibility to work in a team environment or independently, and under pressure successfully
• Flexibility in work schedule depending on meetings, including an occasional weekend
At Volunteers of America, we are more than a nonprofit organization. We are a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.
Through our hundreds of human service programs, including housing and healthcare, Volunteers of America touches the lives of 1.5 million people in over 400 communities in 46 states as well as the District of Columbia and Puerto Rico each year. Since 1896, we have supported and empowered America's most vulnerable groups, including veterans, at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions. Our work touches the mind, body, heart — and ultimately the spirit — of those we serve, integrating our deep compassion with highly effective programs and services.
Approximately 60,000 volunteers throughout the country help our employees deliver these life-changing services. Find out how you can help.