The Distance Learning Specialist provides live webinar support. You will be responsible for participating in the planning, preparation, and implementation of the AHLA live webinar portfolio.
Responsible for end-to-end live webinar operations including informational review, set-up, scheduling, material collections, day-of-event execution, and post-event reporting.
Participate in brainstorming sessions with a focus on improving the live webinar customer experience.
Responsible for technical course setup in CRM and LMS and registration process of all scheduled live webinars.
Maintain live webinar event pages to keep them up to date.
Responsible for updating internal department live webinar timelines and project plans to meet deadlines and ensure the success of scheduled live webinars.
Updating calendar of events, sending speaker calendar invites instructions, and deadlines for scheduled live webinars.
Review live webinar descriptions for external communication use and work with the marketing staff to review all content prior to final distribution to ensure accuracy and completeness.
Develop, compile, and analyze reports for live webinars to determine effectiveness, outcomes measurements, and future needs.
Keep abreast of current continuing education accreditation standards, policies, and procedures and how they apply to planned live webinar activities.
Handles live webinar inquiries and/or issues from volunteers, speakers, and registrants.
Responsible for ensuring live webinar materials and speaker releases are received timely in advance of the scheduled event.
Develop live webinar best practices, tutorials, standard operational procedures, and guides for volunteer leaders, AHLA staff, and speakers.
Identifies opportunities to improve overall participant engagement and learning experience within the learning management system.
Participates in conference calls with volunteer leaders as needed to provide guidance related to live webinars.
Responds to verbal, written, and electronic inquiries from AHLA volunteer leaders, AHLA staff, and live webinars participants related to the distance learning department.
What’s Attractive to the Right Candidate?
We offer an excellent compensation package including health, dental, and life insurance; long-term and short-term disability; retirement and 401(k) plans; 12 paid holidays; vacation and sick leave; telecommuting and more.
Excellence in health care requires excellence in health law. The American Health Law Association (AHLA) is the nation’s largest, nonpartisan, 501(c)(3) educational organization devoted to legal issues in the health care field. We maintain excellence in health law by educating and connecting the health law community.
The mission of AHLA is to provide a collegial forum for interaction and information exchange to enable its members to serve their clients more effectively; to produce the highest quality non-partisan educational programs, products, and services concerning health law issues; and to serve as a public resource on selected healthcare legal issues.
Bachelor’s degree or equivalent experience required
Three to four years of experience, preferably in online learning, education, or event management within an association
Proven track record supporting or managing projects from start to finish and delivering successful results
Knowledge of and experience with supporting continuing education preferably CLE, CPE, or CCB state requirements
Experience working with volunteer leaders in a nonprofit environment
Experience with an LMS and webinar hosting technology preferably, Zoom
Experience with authoring tools
Experience with databases preferably CRM
Strong proofreading, writing, editing, and commination skills
Experience with Smartsheet
Demonstrated intermediate-level expertise in MS PowerPoint, MS Word, and MS Excel.
Detail-oriented, strong organizational and time management skills
Knowledge of adult learning theories and emerging trends in the industry
Demonstrate interpersonal skills to establish and maintain good working relationships with colleagues, volunteers, partnering organizations and external stakeholders.
Flexible and skilled at juggling competing demands and prioritizing assignments
Ability to work both independently and collaboratively within a team environment
Ability to be an innovative thinker and problem-solver in a fast-paced in an ever-changing environment
Service-oriented. Along with a keen ability to relate to members and help them translate their needs into new products and services, you have a strong enthusiasm for customer service.
Confident and pleasant. You understand that everyone is a “customer” and should have a “Ritz Carlton” service experience when contacting the executive office.
Great communicator. You have excellent oral and written communication. You demonstrate poise, diplomacy, and tact.
Detail oriented. Even though you are detail oriented, you can also see the big picture and understand how the details relate to the overall mission of the organization.
Organizational skills. Your attention to detail is supported by your organizational skills. You appreciate order and know how to achieve it efficiently.
Reliable and dependable. You don’t just show up for work on time; you also have a strong work ethic and are highly productive, always looking to do more.
Flexible and capable. You manage changing priorities without difficulty and get the job done. You do whatever it takes.
Major changes are sweeping throughout the United States healthcare system. With the importance of complying with the law’s many regulations, the need for quality education for lawyers in the field of health law has never been higher. The American Health Law Association (AHLA) is the nation's largest nonprofit educational organization devoted to legal issues in the healthcare field. AHLA addresses the issues facing our members by providing resources to those who practice in law firms, government, in-house settings, and academia, as well as educating the entire spectrum of the health industry: physicians, hospitals and health systems, health maintenance organizations, health insurers, life sciences professionals, managed care companies, nursing facilities, home care providers, and consumers. With such a wide range of complex and often confusing information regarding health law, everyone needs trustworthy information. AHLA serves as a public resource on health law issues, electing not to advocate for or against any particular policy proposals, but to produce the highest quality nonpartisan educational programs, products, and services concerning health law issues.