Design, develop and facilitate quality improvement related to risk management activities, incident management, policies and procedures.
Create and implement preparation plan for all audits, reviews, and inspections by federal, D.C., and Virginia government agencies. Facilitate external audits including attendance, and creation of draft responses to audits, inspections, and corrective actions.
Prepare incident reports, and trending and tracking reports; perform internal investigations as required.
Ensure Incident Management protocols are developed, implemented and followed.
Develop and implement systems for periodic internal evaluations of compliance with standards and systems for feedback and plans of correction
Ensure appropriate retention of core person records in accordance with L’Arche’s document retention policy.
Coordinate the activities of L’Arche’s Human Rights Committee
Collaborate with Business Manager on trainings related to L’Arche property and vehicles.
Oversee compliance with the physical site and fire safety of all service locations.
Collaborate with Training Coordinator to develop and provide training to support compliance standards, and in quality improvement process, ensuring all records are accurately maintained.
Communicate on an on-going basis with leadership on findings and other issues important to the quality of care and service provision
Navigate, monitor, and attend to information necessary for quality assurance in applicable systems, eg. Therap, Virginia WaMs, DBHDS CONNECT, DC Health Portal, MCIS, and KHRIS.
Participate in the on-call rotation
Perform other duties as assigned
A degree or professional experience in human services field, ideally with adults with intellectual disabilities, preferred.
Knowledge of, or ability to learn, regulations and practices relevant to disability services and benefits, including Medicaid, Medicare, licensing, human rights, and HIPAA
Able to establish and maintain trusting and effective role-related relationships with a wide variety of people
Excellent written communication and attention to detail
Skilled in planning, organizing, and managing self and others to accomplish tasks
Motivated to integrate in service provision the philosophy and values expressed in the L’Arche’s Identity and Mission Statement
Desire to develop macro-level systems approach as informed by direct care
Obtain and maintain Certified Investigator status
Demonstrated ability to work effectively as part of a team
L’Arche Greater Washington, D.C. is an interdenominational Christian community of people with and without intellectual disabilities who share our lives together, as part of an international federation. L’Arche GWDC provides homes, residential services, and places of belonging. Together, we create ways to live, work and develop community life. Our core members, adults with intellectual disabilities, lead us in our work toward a more human society.