Phi Beta Kappa’s national office is seeking a dynamic, creative, and collaborative individual who will work with senior leadership and program staff to amplify the vision, mission, and values of the Society, as well as determine the appropriate methods to communicate these priorities with a wide variety of internal and external stakeholders. Key audiences include, for example, prospective members on campuses, members building professional and personal networks, and committed advocates for the arts, humanities, and sciences in public life.
Collaborating across PBK programs and publications, the Communications Manager is responsible for developing, editing, and posting compelling content distributed via social media, websites, newsletters, press releases, and other distribution channels. The Communications Manager identifies targeted press and marketing opportunities for the organization while ensuring that messages align with key organizational strategies and nonprofit communications best practices.
The Society’s strategic plan emphasizes our commitment to diversity, equity, and inclusion, and the Communications Manager plays an important role in furthering these goals, as the Society continues to develop practices and policies centered on inclusive excellence.
Primary Duties and Responsibilities
Create and implement a multi-channel communications content strategy across the Society’s social media, monthly newsletter, website, press room, and other distribution channels to ensure that Society communications facilitate member engagement, provide high-quality and up-to-date content, and are organized intuitively;
Provide ongoing communications support across the organization to include all manner of collateral design, content creation, editorial consistency, and effective distribution;
Partner closely with colleagues across departments to build the organization’s capacity to use data to inform digital engagement strategies;
Promote organizational values and use them as a lens for decision-making and action, especially with Society’s commitment to diversity, equity, and inclusion;
Assist organization leaders with crafting internal and external messaging, narratives, and press materials;
Identify key opportunities to position senior leadership team as thought-leaders;
Act as the primary point of contact for media queries and facilitate rapid communication response when required;
Analyze web, social, and newsletter metrics to measure communications impact on organizational goals;
Foster teamwork, collaboration, and learning while contributing to a positive work environment
Develop annual budget for communications activities in collaboration with the COO; and
Supervise/mentor Phi Beta Kappa interns and serve as a resource to chapters and associations on social media and communications best practices.
A minimum of 5 years of experience in nonprofit, membership, or higher education communications.
Exceptional written communication skills with adaptable style for different audiences (e.g., newsletters, social media, speechwriting) along with a keen eye for proofreading and editing.
Superb verbal and interpersonal communication skills with the ability to listen, engage, and persuade internal and external stakeholders at all levels from diverse backgrounds.
Excellent eye for branding and visual design, along with an ability to collaborate with information technology staff, vendors, and design consultants as needed. With design, for example, the communications manager would be responsible for creating social media visuals but could expect to retain outside design support for program logos.
Strong comfort with and fluency in technology platforms including all major social media platforms, Microsoft Office, CRM database, Google Analytics, print/web publishing; familiarity with IMIS database, Kentico, Adobe Creative Suite, and CANVA experience a significant plus.
Masterful multi-tasker with attention to detail and a proven track record of simultaneously organizing, prioritizing, and managing complex projects.
Strong member service orientation with the ability to maintain diplomacy and negotiate successfully at all levels of management.
A bachelor’s degree in the liberal arts and sciences is required, with Phi Beta Kappa membership preferred.
A passion for the liberal arts and sciences, combined with a keen interest in news, books, culture, and politics.
The Phi Beta Kappa Society is the nation's most prestigious academic honor society. With well over 500,000 members worldwide, the Society champions education in the liberal arts and sciences, fosters freedom of thought, and recognizes academic excellence. Membership in Phi Beta Kappa is widely recognized as a mark of distinguished accomplishment. Last year, the Society welcomed more than 20,000 new students to membership on nearly 300 college and university campuses across the country. The Society supports the work of more than 40 volunteer-led alumni associations and publishes a quarterly magazine, The American Scholar, and a quarterly alumni newsletter, The Key Reporter.
Through the work of a dedicated team in the national office in Washington, D.C., we engage and communicate with our members and volunteers to foster a sense of community, and to promote the diverse opportunities we offer, including volunteer-led programs, networking, and lifelong learning. The Society also serves as a prominent national advocate for the importance of the arts and sciences in higher education and in communities across the country.