Director of Museum Finance and Operations/Chief Operating Officer (COO)
Capital Jewish Museum
The Capital Jewish Museum is a new Jewish history and culture museum in development in downtown Washington, DC. Construction of the museum will begin in October 2020, with plans to open our doors to the public in the spring of 2022. The mission of the Capital Jewish Museum is to inspire audiences to Connect, Reflect and Act — connect across families and communities, reflect on the relevance of history to today, and act on behalf of their communities and values. This is an incredibly exciting time for our team, as we construct the new facility, finalize plans for the core exhibitions, grow our temporary exhibition program, develop and test programming for key audiences, and establish plans for the new museum’s operations. The new museum is located at 3rd and F St. NW, just a block from the National Building Museum, and will incorporate our 1876 historic synagogue as its centerpiece “object.” The facility will feature new exhibition galleries and programming spaces, including a Community Action Lab.
The Capital Jewish Museum seeks a Chief Operating Officer to join our team as we plan and launch a new museum for the nation’s capital. The COO will be part of a team that deeply appreciates the role of museums in building community, exploring identity and inspiring civil discourse and civic engagement. The COO will serve a critical role for our start-up organization, maximizing operational effectiveness and efficiency while ensuring a sound financial and operational strategy. Our ideal candidate will be an energetic risk-taker who is comfortable seeking out opportunities to contribute to our success. YOU are a seasoned executive with a track record of successful management and decision-making, ideally with experience in a museum, non-profit and/or start-up organization.
The COO will support the Executive Director in the areas of administration and operations, including Business Planning, Finance, IT, and Human Resources. S/he will have broad authority to plan, launch and implement key areas of museum operations as we prepare to open the new museum, such as Security, Facility Management and Maintenance, Special Events, and Retail/Earned Revenue. The COO will also oversee the development and implementation of annual financial reporting and long-term fiscal and operational plans to maximize sources of contributed and earned income in order to finance operations and programs. The COO will ensure all functions meet the museum’s growing needs while keeping within budget parameters. The COO will report to the CJM’s Executive Director and have direct interaction with the CJM’s President and Board of Directors.
Business and Operational Planning
Drive, at strategic and tactical levels, the organizational plans related to HR, IT, Finance, Facility Management, Operations, Retail, Special Events, and Security to ensure the museum reaches its programmatic and organizational goals.
Work closely with members of the staff to build an infrastructure for the museum that will sustain growth; evaluate the Museum policies/plans now in place; where appropriate, create and implement new systems and procedures throughout the organization.
Seek and analyze data from benchmarking, audience research and other sources to support decisions and to align others with the organization’s overall business strategy.
Take an entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries of the field.
Create realistic goals and implementation plans that are achievable and successful.
Finance, Administration and HR
Oversee finance administration, including budgeting, cash flow, analysis, and forecasting. Maintain budget and oversee the Museum’s audit, legal matters, and endowment and investment funds in conjunction with the ED, consultants and Board.
In collaboration with the Executive Director, develop and manage the annual operating and capital budgets; analyze results throughout the year; identify potential issues; develop financial forecasting models; develop reports that afford the team members increased knowledge of their budgets and how their decisions affect budgets
Participate in the administration of construction loan draws, monitor construction progress reports, and maintain the construction budget in coordination with the Project Manager, Executive Director, and the Building Committee.
Evaluate the financial implications of operations and programming initiatives.
Coordinate major museum contracts, construction loan activities, and legal oversight in coordination with board, consultants and counsel.
Supervise outsourced accountants in preparation of financial statements, cash management, tax returns, and financial information required by staff, Board, lenders, donors and other agencies.
Oversee accounts payable/receivable.
Oversee insurance program.
Supervise at least one staff member to start, with plans to build to a 3-4 person department with multiple support contracts and consultants.
Oversee HR systems and processes, including payroll and benefits programs, personnel policies, recruitment, onboarding, performance management, professional development and recognition
Fulfill the diversity, inclusion and equity efforts of the organization in partnership with other museum staff and leadership
Oversee IT/information management systems for the new museum
Work closely with staff and board to establish public-facing operating plan for the new museum, including operating days/hours, staffing requirements, etc., with an eye toward business development.
In partnership with membership/marketing program, establish and monitor goals for attendance, budget, and membership sales.
Oversee earned revenue and amenities, including the special events program, gift shop, café, space rental, membership, and other income areas.
Evaluate customer management technology, and make decisions about technology needs.
During construction of museum and once the museum is built, plan operational strategy for facility, oversee move-in and establish structures and policies for building operations.
Oversee physical plant, set goals, budget and supervise building operations staff and/or contractors.
Oversee building security planning, training, contracting and implementation during interim period and post-opening.
Supervise building operations, including facilities, security and custodial services.
Skills and Abilities
Thrives in a fast-paced, start-up organization, and is able to effectively outline individual and team priorities in a demanding environment.
Demonstrated track record managing people, operations and budgets; competence, ease and experience handling multiple revenue streams and identifying earned income opportunities.
Strong decision-making record related to financial, staff, policy, and other operational segments that impact the success of the organization.
Knowledge of finance and accounting for nonprofit organizations.
Knowledge of business, human resources, and management principles involved in strategic planning, resource allocation, and coordination of people and resources
Skill in reporting to leadership in a complete and concise manner
Ability to collaborate effectively in problem solving and decision-making
Ability to effectively develop and accomplish financial management initiatives in an environment with significant financial constraints and demands.
Strong desire to work in a small-team environment and support the organization with a positive and can-do attitude
Connector who builds strong relationships with others, demonstrates strong emotional intelligence and an ability to communicate clearly and persuasively.
Ability to innovate and solve complex problems – with an entrepreneurial approach – in an evolving and ambiguous environment.
Exhibits empathy and respect to all individuals by empowering staff and volunteers to openly embrace inclusion, diversity, equity and accessibility.
Applicants should send a cover letter including salary requirements and resume as a single pdf to email@example.com by November 5. Salary will be competitive and commensurate with experience. We value a diverse workforce and an inclusive culture. CJM encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
Bachelor’s degree in Business Administration or related field. JD, MBA, MPA or graduate degree in a related field strongly preferred.
10+ years of operations and management experience in a museum or nonprofit organization.
Excellent financial management skills, including experience with budgets and oversight of financial statements.
Experience with project management, including conceptualizing projects and evaluating funding opportunities.
Candidates who have managed major capital expansions or building operations preferred.
Experience working in an environment serving the public.
About Capital Jewish Museum
The Capital Jewish Museum is a new Jewish history and culture museum in development in downtown Washington, DC. Construction of the museum begins in October 2020, with plans to open our doors to the public in the spring of 2022. The mission of the Capital Jewish Museum is to inspire audiences to Connect, Reflect and Act — connect across families and communities, reflect on the relevance of history to today, and act on behalf of their communities and values. This is an incredibly exciting time for our team, as we construct the new facility, finalize plans for the core exhibitions, grow our temporary exhibition program, develop and test programming for key audiences, and establish plans for the new museum’s operations. The new museum is located at 3rd and F St. NW, just a block from the National Building Museum, and will incorporate our 1876 historic synagogue as its centerpiece “object.” The facility will feature new exhibition galleries and programming spaces, including a Community Action Lab.