MEMBERSHIP, MARKETING & PROFESSIONAL DEVELOPMENT CENTER
The Membership Manager position manages the School Nutrition Association’s membership programs, operations and activities, with a focus on continuing to increase membership in the successful School District Owned Membership program. The manager works closely with state membership processors and serves as Staff Liaison to the Membership Committee. The Membership Manager also provides statistical analysis on membership data and trends and manages membership marketing and retention campaigns. The manager also develops and implements ideas to increase and strengthen membership services and increase retention.
Bachelor’s degree in relevant field required.
Three years or more of experience implementing and managing member programs and services in a nonprofit or association
Strong project management skills, including skills in planning work, leading others, tracking program information, complying with timelines, writing updates and reports and meeting deadlines.
Demonstrated skills in accessing and utilizing data base information, tracking program data and initiating initial analysis with strong analytical skills to identify trends and history.
Excellent verbal and interpersonal skills for telephone and other customer service interaction, both internally and externally.
Excellent professional writing and editing skills for correspondence, writing emails, reports, updates, summaries and other communications, requiring minimal editing, for a wide variety of audiences.
Demonstrated skills in teamwork and ability to contribute to the overall success of a team.
Excellent skills in Microsoft Office Suite, especially Excel and PowerPoint.
Receives general supervision and direction from Director of Membership & Marketing. Exercises independent judgment and discretion.
Occasional travel and evening and weekend work for SNA meetings required.
Be the authority and resource for school nutrition programs.
SNA is the national organization of school nutrition professionals committed to advancing the quality of school meal programs through education and advocacy.
•Collaboration, Relationship Building and Teamwork
•Caring Commitment and Service
•Lifelong Wellness and Healthy Lifestyles
•Passion... for Lifelong Learning and Professional Development
•Integrity and Ethics
I. Education & Professional Development
School nutrition professionals will have the necessary knowledge, skills and expertise to administer, manage and deliver healthy school meal programs.
II. Advocacy and Public Image
Policy makers, school officials and parents will rely on SNA as the authority for designing and funding school meal programs.
School nutrition programs nationwide will be strengthened through collaboration with members, state affiliates, industry and allied partners.
SNA will have a financially sustainable funding model with a nimble governance structure and headquarters staff organization that is aligned with the strategic plan and reflects contemporary association business practices