Professional association located in Bethesda, MD is seeking a Manager for Membership Services. The National Association of School Psychologists (NASP) represents 25,000 members, has a staff of 30, and an annual budget of $8 million. NASP is located in downtown Bethesda, MD, three blocks from the Metro (Red Line). NASP represents school psychology and supports school psychologists to enhance the learning and mental health of all children and youth.
The Manager of Membership Services is responsible for providing support to the NASP membership program. This position is responsible for managing and enhancing membership recruitment, engagement, and retention efforts to meet organizational objectives. The manager will develop, coordinate and implement key projects, including; membership marketing; delegate outreach; online communities; social media, and graduate student, early career and graduate educator communications and resources. The position reports to and works under the general supervision of the Director of Membership and Marketing.
Membership Marketing: Develop marketing strategy and supporting collateral materials, e-mail messages, social media, and web content.
State Delegate Support: Draft newsletter copy, prepare marketing materials, and provide support to volunteer leaders.
NASP Online Communities: Promote and facilitate online community engagement among members.
Graduate Student and Early Career Members: Manage outreach, engagement, and volunteer initiatives.
Program support (other): Support for graduate educators and general member services including phone and electronic member service inquiries; other duties as assigned.
Internal: Membership, Marketing, Webmaster, Production, Communications staff. Volunteer leaders including NASP state delegates, Graduate Student Committee, Early Career Committee members. External: NASP members, prospective members, social media participants, convention attendees, and graduate educators.